A LinkedIn discussion today asked "What's your favourite CRM, and why?" I thought this was a great question, since it invites personal opinion with rationale to support it, rather than asking for …
What to look for when choosing a CRM or Contact Management System
There are a bewildering array of applications in the Customer Relationship Management CRM and Contact Management System category. Recent discussions with a prospect highlighted to me that the CRM …
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Ten Tips to help you develop and manage Social Sales Relationships
Social Media has created a whole new way for us to have sales related conversations - and develop new Social Sales skills. In the same way that the telephone and email provided additional ways for …
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Nimble Social CRM – my interview with CEO Jon Ferrara
Nimble Social CRM is set to make a dramatic impact in the CRM, Social CRM and Social Business marketplace. It will help sales people, relationship managers, business owners and others to be more …
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Integrated online communications for sales – from Nimble
I'm a bit of a magpie when it comes to technology and apps for marketing and sales. Over the last couple of years I have trialed many systems for social media, email and crm. I justify the time I …
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