A LinkedIn discussion today asked “What’s your favourite CRM, and why?” I thought this was a great question, since it invites personal opinion with rationale to support it, rather than asking for ‘best’ or ‘recommendations’. What is ‘best’ for one personal or business and their situation and needs may not be right for another person […]
There are a bewildering array of applications in the Customer Relationship Management CRM and Contact Management System category. Recent discussions with a prospect highlighted to me that the CRM selection processes that small businesses, solo entrepreneurs and autonomous sales people are faced with is very similar to the selection process that much larger companies go […]
Social Media has created a whole new way for us to have sales related conversations – and develop new Social Sales skills. In the same way that the telephone and email provided additional ways for people to communicate years ago, so too the various Social Media networks are adding to the Social Sales options today. […]
Nimble Social CRM is set to make a dramatic impact in the CRM, Social CRM and Social Business marketplace. It will help sales people, relationship managers, business owners and others to be more productive, effective and improve sales. As a next generation Social Contact management System Nimble has the potential to redefine the market. I […]
I’m a bit of a magpie when it comes to technology and apps for marketing and sales. Over the last couple of years I have trialed many systems for social media, email and crm. I justify the time I invest as R&D I’m doing in order to advise clients about their option and ways to […]
